1. General Provisions
Theese Terms and Conditions of the Service define the rules for processing and protecting personal data of users of the website https://strahovki.pl, as well as the social media pages of Biały Pies sp. z o.o., in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
The Policy regulates the collection, use, storage, and protection of personal data, including the use of automated technologies.
Biały Pies sp. z o.o. pays special attention to the protection of personal data and processes them exclusively for the purposes specified in this Policy.

2. Data Controller
The controller of personal data is:
Biały Pies sp. z o.o.
UL. KROWODERSKA 3 / 1, 31-141 KRAKÓW
NIP: 6772394321
REGON: 362814498
Email: strahovki@gmail.com

3. Sources and Categories of Personal Data
Personal data may be obtained:

• through contact forms on the website;
• via messengers (WhatsApp, Telegram, Viber, Messenger);
• through interactions on social media;
• automatically via cookies and analytical tools.

Categories of data may include: first and last name, phone number, email address, IP address, correspondence data, and technical information about the device and browser.

4. Purposes and Legal Bases for Processing Personal Data
Personal data are processed on the basis of Article 6 GDPR for the following purposes:
4.1. Performance of a Contract — Art. 6(1)(b) GDPR for the purpose of organizing consultations, providing services, and carrying out actions prior to entering into a contract at the request of the User.
4.2. Legitimate Interests of the Controller — Art. 6(1)(f) GDPR for the purpose of:

• responding to User inquiries;
• storing correspondence and chat history;
• maintaining CRM systems and contact history;
• establishing an evidentiary basis;
• staff training and quality control.

The Controller has carried out a balancing test between its legitimate interests and the rights and freedoms of Users in accordance with Article 6(1)(f) GDPR.
4.3. User Consent — Art. 6(1)(a) GDPR for the purposes of analytics, statistics, and marketing activities, including the use of cookies, Google Analytics, Google Tag Manager, and Meta Pixel.
The User has the right to withdraw consent at any time.

5. Recipients of Personal Data
Personal data may be transferred to:

• providers of CRM systems, hosting, and IT services;
• analytical and marketing service providers;
• Google and Meta companies in accordance with their privacy policies.

6. Transfer of Data Outside the European Union
Due to the use of Google and Meta services, personal data may be transferred to third countries, including the United States of America, based on standard contractual clauses approved by the European Commission, in accordance with Article 46 GDPR.

7. Data Retention Periods
Personal data are stored for the period necessary to achieve the purposes of processing, or until consent is withdrawn by the User, unless otherwise required by applicable law.

8. User Rights
The User has the right to:

• access their personal data (Art. 15 GDPR);
• request rectification of data (Art. 16 GDPR);
• request erasure of data (“right to be forgotten”) (Art. 17 GDPR);
• request restriction of processing (Art. 18 GDPR);
• receive personal data for transfer to another controller (Art. 20 GDPR);
• object to the processing of data (Art. 21 GDPR);
• withdraw consent at any time (Art. 7 GDPR);
• lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, UODO) (Art. 77 GDPR).

9. Cookies and Similar Technologies
The website uses cookies and similar technologies for the purpose of:

• ensuring proper functioning of the website;
• analyzing user behavior;
• conducting marketing activities.

The User may manage cookies through browser settings or via the consent mechanism available on the website.

10. Obligation to Provide Data
Providing personal data is voluntary; however, failure to provide certain data may result in limited access to some website functionalities or services.

11. Updates to the Terms and Conditions
Biały Pies sp. z o.o. reserves the right to amend theese Terms and Conditions of the Service. The current version is always available on the website.

12. Limitation of Liability
12.1. Informational Nature of Materials
All information published on the website https://strahovki.pl, on social media, and provided during consultations is of a general informational nature and does not constitute legal, tax, or official advice of any governmental authority.
The Controller does not guarantee that the information provided is complete, up to date, or suitable for the User’s specific individual situation.

12.2. No Guarantee of Results
Biały Pies sp. z o.o. shall not be liable for:

• decisions made by governmental authorities, including voivodeship offices, consulates, border services, and migration authorities;
• refusals to issue visas, residence permits, work permits, or citizenship;
• processing times of applications by public authorities;
• changes in legislation, administrative practice, or internal procedures of public authorities.

The provision of consultations or services does not guarantee the achievement of any specific result.

12.3. User’s Actions and Decisions
The Controller shall not be liable for:

• actions or omissions taken by the User based on information obtained from the website or during consultations;
• errors, inaccuracies, or incomplete information provided by the User;
• consequences arising from the User’s independent use of information without additional verification or professional legal advice.

12.4. Third Parties and External Services
The Controller shall not be liable for:

• content, privacy policies, or actions of third parties or external websites to which links may be provided;
• the operation of messengers, social media platforms, email services, or other external platforms;
• interruptions, failures, or errors in the operation of Google, Meta, hosting providers, or CRM systems.

12.5. Technical Failures and Security
The Controller shall not be liable for:

• temporary unavailability of the website;
• technical errors, software malfunctions, or server failures;
• loss of data caused by circumstances beyond the Controller’s control, including cyberattacks, actions of third parties, or force majeure events.

12.6. Limitation of Liability to the Extent Permitted by Law
To the maximum extent permitted by applicable law and judicial decisions, the liability of Biały Pies sp. z o.o. is limited solely to direct damages and shall not extend to lost profits, indirect, incidental, or consequential damages.
Nothing in this section shall limit or exclude the Controller’s liability where such limitation or exclusion is prohibited by law.

Last updated: 17 December 2025.